Frequently Asked Questions

Is a security question (MFA) always prompted? How can I avoid it?
For every connection made directly to the bank, there’s a chance of receiving a MFA challenge. Each time an end-user answers correctly a MFA, its answer is...
Tue, 19 Mar, 2019 at 3:27 PM
What is the status of each FI you support?
Great news! We have a status page that you can subscribe to in order to get all the bank status updates. It's available here: https://status.fl...
Mon, 17 Dec, 2018 at 10:38 AM
What do you test before releasing new features to clients?
Let's talk about QA (quality assurance) procedures. We have 3 phases of QA between the conception/analyze/development and shipping : 1) One is to tes...
Tue, 19 Mar, 2019 at 3:27 PM
What's new in Flinks? Is there a Changelog?
Looking for the latest Flinks releases? Wondering what feature changes and improvements are in each release? We have a changelog page for that!
Thu, 22 Nov, 2018 at 5:16 PM
Why can't I use a real financial institution on Sandbox?
The sandbox only works for Flinks Capital (Flinks dummy financial institution) due to security and compliance reasons. In order to continue providing acce...
Thu, 22 Nov, 2018 at 5:16 PM
Do I have always the same LoginId for a card?
A specific LoginId will always be attached to the same Institution, Username and Language. It will be the same LoginId even if the password changes. A Logi...
Thu, 22 Nov, 2018 at 5:19 PM
How does Flinks integration process work?
Flinks Connect Integration Flinks Connect is an iFrame that you integrate to an existing website or a mobile application using native web views. You get a...
Thu, 22 Nov, 2018 at 5:19 PM
Supported Browsers
  Flinks Connect and the Portal supports the most used modern browsers: Modern mobile browsers are also supported, including iPhone and Android ...
Mon, 17 Dec, 2018 at 10:41 AM
Do I only get one CustomerId?
You will receive only one CustomerId by instance, and it's valid only for the instance that it was created for. A sandbox CustomerId won't be vali...
Thu, 22 Nov, 2018 at 5:16 PM
Where can I download the JSON Response for Flinks Capital?
Below, you can download the JSON file that you receive from responses following one of our most common flows and using our dummy institution Flinks Capital.
Tue, 19 Mar, 2019 at 3:21 PM