Frequently Asked Questions

How Debit and Credit fields are categorized for the transactions?
For all Product and Operation accounts : Debit transaction means money is getting out (ex : I bought a coffee). Credit transaction means money is getting in...
Tue, 19 Mar, 2019 at 3:29 PM
Screenshot Request in the Portal
With version 1.38, it's possible for you to have temporary access to the screenshots that are captured from Flinks during the processing time of a requ...
Tue, 19 Mar, 2019 at 3:29 PM
How to Open a Ticket
If you have an inquiry, you'll need to send us a ticket. To contact us, you'll need to first create an account with Freshdesk. You can register an...
Wed, 13 Mar, 2019 at 9:58 AM
Joint Bank Accounts
With joint bank accounts, only the information for the holder who logged in will be returned.  Each person on a joint account has his/her own unique Log...
Thu, 26 Sep, 2019 at 11:49 AM