Frequently Asked Questions
If you have an inquiry, you'll need to send us a ticket. To contact us, you'll need to first create an account with Freshdesk. You can register and ...
Wed, 13 Mar, 2019 at 9:58 AM
With joint bank accounts, only the information for the holder who logged in will be returned. Each person on a joint account has his/her own unique Log...
Thu, 26 Sep, 2019 at 11:49 AM
Flinks holds user data for up to 90 days, and user credentials for up to 30 days. After that period of time, a new connection through Flinks Connect is requ...
Wed, 21 Jun, 2023 at 3:22 PM
A new LoginId is issued in 2 scenarions: The card is deleted through /DeleteCard or /DeleteData endpoints Whenever one of the following changes: Instanc...
Thu, 22 Sep, 2022 at 3:36 PM
Raising a support ticket is the best way to contact our Support Specialists. Using our HelpCenter Portal is the best way to open a support ticket. Another...
Mon, 7 Nov, 2022 at 10:57 AM
The short answer is no. Here's why : Egress Traffic We host our applications on Kubernetes and use an Ingress Controller to direct requests to the...
Tue, 12 Sep, 2023 at 4:37 PM
As a valued customer, we understand the importance of ensuring that our APIs integrate seamlessly into your systems and meet your specific needs. To facilit...
Thu, 11 Apr, 2024 at 9:00 AM